![]() ![]() The list below details the maximum number of items accepted by each health fund. For any email inquiries, please send through to service. Simply tap the message icon in the top right corner of the home screen. Once the patient’s health fund is swiped through the terminal, the screen will display the maximum number of items available. We are open from Monday to Friday, between 8:00am and 8:00pm AEST. You can access our messaging service through the My Medibank app. The Department of Education will continue to share information as it comes to hand. You can call us Monday to Saturday 8am – 9pm EST on 1300 65 08 52. Medibank Private has an information page for its customers on the cyber incident including details of a customer support package. ***La Trobe Health Services: only available to participating podiatrists, physiotherapists **TUH: only available to participating dentists, physiotherapists, psychologists, podiatrists, osteopaths, optometrists, occupational therapists, chiropractors, acupuncturists, dietitians, speech pathologists and exercise physiologists. *Medibank Private: only available to participating: physiotherapists, psychologists, podiatrists, occupational therapists and chiropractors. If you are in immediate direct or imminent physical harm as a result of your information being compromised by the Medibank data breach, please call 000 and seek. If you prefer you can also call any of our branches around the world (PDF 34.5 MB). HICAPS mobile participating health funds service list (PDF,697KB) Make your inquiries by phone via the Private Banking Superlínea. Phone: 1300 130 460 (Monday to Friday, 9 am -5 pm AEST) Web messaging: click on Providers Messaging Service on the bottom right of the screen (Monday to.
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